For property managers
Reservations, guest messaging, operations, cleaning, sales, accounting and owners in one place, so your team works from the same calendar, the same conversations and the same numbers.
Features
From the first guest message to the cleaning after check-out, every step happens in the same workspace and is visible to the people who need it.
WhatsApp conversations arrive next to the reservation they belong to: apartment, dates, channel and stay status are on screen while you reply.
Bookings from your channel manager land in one availability calendar with nightly rates per apartment. Drag across free days to start a booking.
Tasks per apartment with deadlines, assignees and stages, a team chat, days off and inspections. Cleaners get their own module for the day's cleanings.
Modules
Each person sees the modules their role allows. Administrators decide who sees what.
Dashboard, guest inbox, availability calendar, rates, apartments and reporting.
Guest Relations and Sales numbers, templates, bot hand-over and + Task.
Tasks, team chat, check-ins and check-outs, days off, analysis and inspections.
Cleanings planned from bookings, laundry, approvals and cleaner pay.
Pipeline, quotations with online card payment, orders and products.
Guest reviews, inspections, checklists and follow-up tasks.
Invoices, bills and payments, e-invoicing, bank feeds and reconciliation, Xero.
Guests, owners, vendors and companies in one address book.
Files, contracts and IDs with tags, sharing and an audit trail.
Your Gmail inbox inside the workspace, next to the records it concerns.
Pricelists, proposals and furnishing projects for new apartments.
Employees, pay runs and payslips, visible only to payroll administrators.
Management overview plus pivot tables, charts and exports on lists.
Listing, development and management work for the apartments you take on.
In-app, push and e-mail alerts, each person choosing what reaches them.
Conversations, reviews and activity of your WhatsApp assistants.
Why InnTrak
Office staff, field teams and cleaners use the same platform, each in their own language and on their own device.
Every screen in English, Turkish and Arabic, with a full right-to-left layout for Arabic.
Install InnTrak on the home screen like an app, with push notifications. Every screen works on desktop and phone.
Each person picks light or dark mode, and their own arrangement of the home screen's modules.
Each company gets its own address, its own logo and its own settings, at yourcompany.inntrak.com.
Dashboards per module, and pivot tables, charts and spreadsheet exports on the lists that need analysis.
Channel manager bookings and rates, WhatsApp Business, Gmail, bank feeds, Xero and online card payments.
Security & privacy
InnTrak is built as a multi-company platform from the ground up, with isolation and access control on the server.
Each company has its own database, and its files are kept apart from every other company's. Every request, background job, webhook and file carries its workspace, and an automated cross-workspace isolation test suite runs on every change.
Connection keys and passwords for your integrations are stored encrypted in your workspace's vault, never in plain text or in logs.
Roles decide which modules and records each person can open. Every check runs on the server, not just in the screen.
Salaries and payslips are visible only to people with the payroll administrator role, everywhere in the product.
Write to us and we will show you around a workspace. Already a customer? Log in with your workspace name.
